![]() Sometimes you need to roll-back a driver. You can download and install the latest driver to see if it solves your graphic issues: Nvidiaand AMD. You can further check your Monitors and Sound, video and game controllers to verify the driver versions recognized by Windows.You want to verify this driver version and date are correct with the latest driver install. Expand the Display adapters, right-click your graphics card, and check the Driver details.Right click on your Windows icon, click Search.After running the Nvidiaand AMDdriver updates, you may want to check your drivers through your Windows Device Manager. Running the automated driver check and update for your graphic drivers may not always work. These steps should work for all Windows versions. Update and verify graphic drivers in Windows Pipeline section: SCENE\TRANSPARENT_PASSES\MOTIONBLUR_AND_DEPTHOFFIELD_PO\MB\VELOCITY BUFFER\PACK VELOCITY Pipeline section: CREATE_DEFERRED_BUFFERS GPU status: Timeout - long running shader or operation Pipeline section: ATMOSPHERE_UPDATE_LUT GPU status: Timeout - long running shader or operation Gpu_crash.log errors: GPU status: Timeout - long running shader or operation MSAA: 1 MSAAQuality: 0 MiscFlags: 0 Run from internal: No Width: 16 Height: 32 Mips: 3 Format: 78 ArraySize: 1 BindFlags: 8 CPUFlags: 0 Usage: 0 R_enable_full_gpu_sync = 2 to get to the source of the problem. Gpu_error.log for more details, raise value of r_gpuMarkers and / or run with (0x887A0005) DXGI_ERROR_DEVICE_REMOVED The GPU device instance has been suspended. You may typically see the following errors in the logs. Those connectivity issues may occur due to timeouts from your video/graphics card. Additional errors display including 1507 issues.Game tries to open, minimizes, flickering - ends with crash.Game runs, black window, music continues playing - ends with crash.Game runs, black window and flickering - ends with crash.GPU status: Timeout - long running shader or operation If you have crashes, the gpu_error.log should have more information. Add the following line to the file: r_gpuMarkers = 3.If you do not already have a user.cfg file, create a new text file in your (install drive)\Roberts Space Industries\StarCitizen\LIVE directory.If you already have a user.cfg file, add the following line and save the file: r_gpuMarkers = 3.Close Star Citizen and the RSI Launcher entirely.If your GPU crash log doesn't have enough information, you can do the following: Open log.log and scroll to the end for the latest.Type the following and click OK: %appdata%\rsilauncher.If a GPU crash is caught, you should also see a gpu_error.log.If you find lines, you can look them over for some info. Open game.log and search for: GPU crash.Type the following and click OK: %localappdata%\Star Citizen.Press the Windows key + R to bring up a Run dialog.log.log - Collects info on actions and crashes through the Launcher.gpu_error.log - If the video/graphic card crashes, the specific action is logged here.game.log - Collects info on what happens when you load the game and stops saving when the game crashes.If you have a crash handler display, you can open the following files to get an idea of what is happening: Disable Fullscreen Optimization on game."DXGI device blocked" or "your graphics card has blocked StarCitizen.exe". ![]() Check for larger resolutions, x1440, Nvidia and AMD.Update and verify graphic drivers in Windows.GPU status: Timeout - long running shader or operation.Black screen crashes, sometimes with music playing.This guide walks through the most common issues and how to solve them.Ĭrashes including black screen, hear music see nothing, flickering screen, etc can be solved by one or more of these! Many issues with GPU/video/graphic cards and drivers can cause multiple issues with the launching and playing of Star Citizen.
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